| 05/14/12Belux Service Provider Performance and Satisfaction Study: 2012The 2012 BeLux study investigates over 450 outsourcing contracts held by more than 175 of the top ICT spending organisations in the region. The total annual value of the contracts included in this study is over €1.5 billion, accounting for more than two thirds of the total BeLux IT outsourcing market in terms of annual contract value. All commercial sectors are represented in the study, as is the public sector, including both central and local government organisations. |
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| 04/26/121st Quarter 2012 KPMG Sourcing Advisory Global Pulse Survey ResultsBased on market activity from January through March 2012, the 1Q12 Pulse survey report provides insights into trends in end-user organizations' usage of Global Business Services (GBS) -- outsourcing, shared services, and offshoring for business and IT services. A link to the webcast recording is included. |
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| 03/27/12Global Legal Pulse Survey Results 2012The Legal Pulse survey is an annual review of outsourcing trends and individual observations from the top global outsourcing industry legal counsel, in which KPMG digs deeper into outsourcing issues related to contract terms and conditions and pricing and commercial terms. This edition reports on the year 2011 and makes projections for 2012. |
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| 03/26/12From Transaction to Transformation: IDG Research for KPMGToday’s leaders aim to improve productivity not only within a business function, but by breaking down silos and integrating processes among business units and across geographies. Read this paper to learn about the vision behind what KPMG calls the Enterprise Services Transformation (EST) framework, which helps organizations excel at their use of global business services. |
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| 03/21/12Is It Time for E-mail in the Cloud?Could e-mail be your best entry point to the Cloud? This issues guide will help you evaluate risks, tackle transition issues, and address legacy concerns. |
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| 02/28/12Exploring the Cloud: A KPMG Global Study of Governments' Adoption of CloudThis KPMG report focuses on how governments around the world are looking to the cloud for those solutions. Based on a survey of nearly 430 public sector executives and 808 private sector executives on their requirements, expectations and strategies for the cloud, the report provides context and insights for government agencies, private sector companies and regulatory bodies that need to understand the benefits and challenges of cloud computing. |
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| 02/27/12Integrated Facilities Management Success FactorsIn this article, we will explore several IFM critical success factors, some of which need to be performed prior to going to market, and others that must be performed later in the process. |
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| 02/22/12Governing the CloudAs the adoption of cloud computing changes the IT service delivery landscape, successful organizations will need to update or evolve these functions in order to realize the business value associated with cloud services. This article addresses some of the enhanced governance functions that companies should adopt as they move to cloud services. |
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| 02/16/12When Do Cost Savings Become Liabilities?Obviously all firms should be looking for ways to improve their bottom line. But what are the risks when facilities managment cost reductions are not well thought out? |
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| 01/26/124Q11 KPMG Sourcing Advisory Global Pulse SurveyThis edition of the Pulse survey reflects global business and IT service market activity during 4Q11(October through December 2011) as well as projections and predctions for 2012. A link to the webcast recording is included. |
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| 01/23/12Pushing the Boundaries of PharmacovigilancePharmacovigilance (PV) professionals are working hard to find innovative solutions for dealing with wildly diverging regulatory requirements, stretched-to-the-limit budgets, and outdated information systems. |
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