You may decide to transfer part of your outsourcing contract responsibilities to one or more providers, perhaps because your existing provider has failed to deliver particular services to your satisfaction, or perhaps because it has removed certain services from its portfolio. Conversely, your requirements may have changed to such an extent that a provider with a different set of services and areas of expertise is now required.

In the event of a contract being divided, you will have a number of options, including:

• Keeping your existing service provider in some capacity
• Contracting with several specialized providers
• Bringing some of the outsourced services back in-house

A best-of-breed approach has its advantages; the down side is added complexity. The more providers, the more intricacy and the more you need to know about governance, multi-sourced arrangements and managing multiple providers.

Learn more about choosing multiple service providers, or jump start your efforts and contact an EquaTerra advisor today.